Shipping and delivery

Order Processing Time

•  All orders are processed within 1-3 business days (Monday to Friday, excluding holidays) after payment confirmation.

•  We’ll notify you via email if there’s any delay.

Shipping Methods and Times

•  Domestic Shipping (Belgium): We use Bpost or similar local carriers for most orders.

•  Estimated delivery: 1-3 business days after processing.

•  EU Shipping: We ship within the European Union via Bpost, DHL, or UPS.

•  Estimated delivery: 3-7 business days, depending on destination.

•  International Shipping: We ship worldwide via trusted carriers like DHL or UPS.

•  Estimated delivery: 7-21 business days, depending on destination and customs processing.

•  Expedited shipping options are available at checkout for an additional fee.

Please note that shipping times are estimates and may vary due to factors like weather, holidays, or carrier delays. We are not responsible for delays outside our control.

Tracking Your Order

•  Once your order ships, you’ll receive a confirmation email with a tracking number.

•  You can track your package directly on the carrier’s website (e.g., bpost.be).

Important Notes

•  We ship from Belgium.

•  During peak seasons (e.g., holidays), processing and shipping may take longer. We’ll communicate any updates.

•  For any questions, reach out to us at [email protected]

This policy is effective as of February 26 2026 and may be updated.